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Permissions and Plan Features

Understand why a user can see, manage, or be locked out of a workspace capability.

Reviewed 2026-06-21Product 1.1

Two gates#

A permission grants an action to a user. A plan feature makes the module available to the workspace. Both must allow access, and the subscription must be active.

| Module | View | Manage/action | | --- | --- | --- | | Analytics | analytics:view | — | | Events | events:view | events:assess | | Reviews | reviews:view | reviews:manage, feedback:submit | | Policy | policy:view | policy:manage | | Graph | graph:view | graph:pii | | Threat Intel | threat_intel:view | threat_intel:manage | | Developer Settings | developer_tools:view | developer_tools:manage | | Audit Logs | audit_logs:view | — | | Billing | billing:view | billing:manage | | Team | users:view, roles:view, departments:view | matching :manage or users:invite |

Troubleshoot access#

Check subscription status, plan feature, effective permission, user active status, and invitation status—in that order. A 403 is a permission failure; 402 is subscription or usage related.

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